Privacy Policy
Clear, transparent information about how Fitter-X Technical Institute & IT Solutions handles, protects, and respects your personal data.
1. Introduction
This Privacy Policy describes how Fitter-X Technical Institute & IT Solutions (“we”, “us”, or “our”), a unit of Techno Fitters Pvt. Ltd., manages personal information collected through our website (www.fitterx.in), admission forms, enquiry channels, and offline course interactions.
We are committed to respecting your privacy and handling your information in an honest, transparent, and responsible manner strictly for educational, admission, communication, and administrative purposes.
2. Information Voluntarily Submitted
We collect personal information that you voluntarily provide to us when submitting enquiries, registering for seminars, submitting course applications, or contacting our admission office.
Information collected across forms includes:
- Contact Details: Full name, mobile phone number, WhatsApp number, and email address.
- Admission & Demographics: Date of birth, gender, state, city, street address, and PIN code.
- Academic & Career Background: Educational qualification, employment status, technical/AC experience details, and learning goals.
- Course Preferences: Interested course, preferred batch timing, start period, learning mode, hostel/installment information requests, and referral source.
- Enquiry & Communication Messages: Questions submitted through quick enquiry modals or contact forms.
Note: We do not collect credit card details, bank account credentials, Aadhaar numbers, Voter IDs, or government identification document uploads on our public website forms.
3. Technical & Operational Information
When you visit our website, limited technical metadata is automatically processed strictly for website performance, abuse prevention, rate-limiting, and security operations:
- Anonymized IP address hashes used to prevent spam and duplicate form submissions.
- Browser user-agent string and operating system metadata.
- Timestamps of form submissions and page requests.
4. How Submitted Information Is Used
Your information is used solely for legitimate educational, academic, and administrative operations:
- Processing course enquiries, batch scheduling, and admission applications.
- Communicating course schedules, fee structures, demo class schedules, and seminar updates via phone, WhatsApp, or email.
- Generating academic records, student profiles, attendance logs, and verifiable course certificates upon enrolment and completion.
- Verifying issued certificates through our public certificate verification tool.
- Improving institute operations and maintaining system safety.
6. Data Sharing & Disclosure
We do not sell, rent, trade, or monetize your personal information to third parties.
Information may only be disclosed under limited conditions:
- Infrastructure Service Providers: Trusted hosting, database server, and Cloudinary storage providers who support our core system under strict confidentiality.
- Parent Organization: Controlled operational coordination with our parent entity, Techno Fitters Pvt. Ltd..
- Legal Obligations: When required by applicable Indian law, court order, or governmental authorities.
7. Reasonable Data Security
We maintain reasonable technical and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, or alteration. Measures include:
- Password hashing using standard bcrypt algorithms.
- Server-side authorization checks and role-based access control (RBAC).
- Secure HTTP-only session cookies and CSRF protections.
While we implement practical security controls, no system transmitted over the internet or stored electronically can be guaranteed 100% immune from all vulnerabilities.
8. Data Retention
We retain submitted personal information only for as long as reasonably necessary to fulfill educational, admission, administrative, and academic record-keeping purposes, or to comply with statutory legal requirements.
Enrolled student academic history, attendance records, performance logs, and certificate issue records are retained for historical administrative tracking and public certificate verification.
9. Access, Correction & Deletion Requests
You have the right to request access to, correction of, or updating of your personal information held by the institute.
If you wish to withdraw consent for enquiry communications or request deletion of un-enrolled lead details, you may submit a request by contacting us at info.fitterx@gmail.com or writing to our institute office. Requests are reviewed subject to identity verification and operational/legal record retention needs.
10. Student Information & Parental Involvement
Our technical courses are open to candidates meeting eligibility requirements (minimum age 16). For applicants under the age of 18, admission applications require parent or guardian details and consent during the formal enrolment process.
Parents or guardians may contact our admission team directly regarding their dependent’s enrolment or academic updates.
11. External Links
Our website may contain links to external third-party websites (such as parent organization portals, social media pages, or partner sites). We are not responsible for the privacy practices or content of external sites. We encourage users to review the privacy policies of any linked site visited.
12. Policy Updates
We reserve the right to update or modify this Privacy Policy as our website, services, or legal obligations evolve. Any changes will be posted on this page with an updated “Last Updated” date at the top of the document.
13. Verified Contact Information
For privacy enquiries, data updates, or general admission questions, please contact our administrative office using verified details below:
Fitter-X Technical Institute & IT Solutions
A Unit of Techno Fitters Pvt. Ltd.
Rajarhat Road, Sondalia, Near Rail Gate, North 24 Parganas, West Bengal – 743423
Madhyamgram, Kajipara, North 24 Parganas, Kolkata – 700125
Have questions about admissions or courses?
Our team is available to assist you with course details and batch timings.